Before the team of 50, before two ISO certifications, before two decades of client relationships — there were just two young guys in IT who believed they could do things better. And they had the courage to actually try.
In this episode, host Alisha Christian sits down with Mercury IT co-founder AJ to hear the story behind the company. AJ was 27 when he and business partner Luke, just 21 at the time, left the security of stable jobs and built something from scratch. It was a bold call at any age, let alone in their twenties. No safety net, no big client list — just a genuine belief that small businesses deserved better IT support than they were getting.
We go back to the early days: dial-up modems, on-site visits for every little issue, and paper job ticket books that tracked every call by hand. AJ talks about the mentors who guided them, the early clients who took a chance on two young operators, and the win that changed everything.
But the conversation isn’t just about milestones. It’s about the culture AJ and Luke built from day one — one where people come first, where staff have stayed for nearly 20 years, and where the founding belief still holds: good IT isn’t really about technology. It’s about service, trust, and showing up for the people who count on you.
A genuine story about backing yourself, building something that lasts, and never losing sight of why you started.
