Mercury is first and foremost a service delivery organisation. Yes, of course we sell all the usual stuff: IT solutions, cloud solutions, hardware, software, security products, peripherals. The list is almost endless. In fact, our procurement team are second to none and our extraordinary buying power means that we are able to get the best prices
This list of products and offerings, however, is hardly unique. So many IT providers all sell the same or similar products. No, what truly differentiates us is service. Service is the part that connects the humans that use the systems to the devices that we use and brings all of the disparate components of IT together.
Service is the application of the knowledge, skills, abilities and determination to get the job done, the first time, and if not first time, then the diligence to do what we say we are going to do and keep going until the work is done. It is the skills and company ethos that then translates those products into tangible, working systems that enable our clients to operate and achieve their strategic objectives.
Information Technology is such a broad area that no one can be an expert in all of it. Mercury IT has a large team of highly skilled experts in each of the areas we provide services. Skills also have to be continually updated, which is why we invest in our people through learning and development, all of our staff update and expand on their certifications through a structured Professional Development Program.
IT Services can be provided:
- As part of a monthly contract managed service contract
- Per hour for Ad-Hoc clients
- Per hour for a deliverable such as a project, consultation, audit, review, installation or other labour type arrangement
- Per a fixed quote
Or if you would like to discuss your unique requirements, please Contact us today and one of our friendly consultants will be delighted to help you.