About this service
Mercury IT's Professional Services team is built around our Subject Matter Experts (SME) in their respective fields including Infrastructure, Networks, Design and Implementation. They provide both project services and escalation support for our service team.
We partner with some of the best vendors in the world to provide outstanding outcomes for our clients, partners such as Cisco, Microsoft, HP, VmWare, Citrix
Our IT solution services include:
- Data Centre
- Servers both physical and virtual
- Storage
- Migrations, On-Premise to Cloud, Cloud to On-Premise and Hybrid Migrations
- Workstations
- Backup
- Infrastructure Security
- Disaster Recovery (DR) design and implementation
- Wide Area Network (WAN) connectivity solutions
- Local Area Network (LAN) design and implementation
- Wireless LAN
- Network Security
- Cabling
- O365 implementation and migration
- Infrastructure as a Service (IaaS) design and implementation
- Desktop as a Service (DaaS) design and implementation
- Backup as a Service (BaaS) design and implementation
- Disaster Recovery as a Service (DRaaS) design and implementation
- Mercury IT has a dedicated Cybersecurity Department to provide all Cybersecurity requirements, head to our Cybersecurity page here to find out more.
- Full IT Strategy planning and implementation
- Policy creation and implementation
- Consulting services to achieve specific parts, provide technological input, or complete all of the IT Strategy from start to finish
FAQs
Mercury IT offers a comprehensive suite of IT solutions tailored for businesses across all industries. This includes our core Managed IT Services, Cybersecurity Solutions, Cloud Services (like Microsoft 365 and Azure), IT Project Management, strategic IT Consulting, and hardware/software Procurement.
An IT Solution is typically a specific product or a one-time project to solve a business problem (e.g., installing a new firewall or migrating you to the cloud). Managed IT Services is the ongoing, proactive partnership where we take full responsibility for managing, monitoring, and supporting your entire IT environment for a monthly fee.
When choosing a provider, prioritise a partner with proven experience in your industry and with businesses of a similar size. Look for a provider that is proactive, not reactive, and has a dedicated cybersecurity department.
Absolutely. We don't offer "one-size-fits-all" packages. Our process begins with a thorough assessment of your current technology, business goals, and operational challenges. From there, we design and implement a set of IT solutions that are specifically tailored to improve your efficiency, security, and scalability.
