AI has removed the obvious tells from fraud. Perfect phishing emails, realistic internal messages, and even voice clones of executives are now easy and affordable for attackers. In this episode, we break down how AI is scaling familiar scams—from supplier account takeovers to deepfakes built from public photos and audio. More importantly, we share practical […]
READ MORETech Insights | AI, Sales, and the Human Touch
AI can supercharge prospecting and polish your outreach, but it won’t replace the handshake that earns real trust. We sit down with Mercury IT’s Chief Sales Officer, Sally-Ann, to unpack how sales and marketing teams can move faster with ChatGPT, Copilot, and chatbots while keeping relationships at the centre of every deal. We start with […]
READ MORETech Insights | Cyber Risk at the Top
A landmark privacy ruling just raised the bar for every Australian organisation handling personal data. We walk through the Australian Clinical Labs case—from the Medlab acquisition and the rapid breach that followed to the court‑affirmed penalties—and spell out what “reasonable steps” now look like when sensitive health and financial records are involved. The lesson is […]
READ MORETech Insights | Building A Cyber Career
Curiosity, clear thinking, and a calm plan can beat even the smartest phishing email. In this Tech Insights Podcast episode, Alisha Christian sits down with Trent Gribble, a Cybersecurity Analyst at Mercury IT, to explore how real-world experience, mentorship, and daily learning shape a successful security career. Trent shares how starting at the help desk […]
READ MORETech Insights | Ransomware, MFA & AI Risks
Think backups will save you from ransomware? Think again. In this episode, we uncover the truth about modern cyber threats and what leaders must do to stay ahead: Ransomware Reality Check – Why downtime lasts weeks, how reputational damage multiplies costs, and the legal obligations that linger long after recovery. The MFA Gap – How […]
READ MORETech Insights | The Hidden Business Impact of AI
The AI revolution is already here—and it’s changing business faster than most leaders realise. In this episode, Alisha chats with cybersecurity expert Chris about the rise of “shadow AI,” where 70% of employees are using AI tools without company approval. They explore the risks of sensitive data being exposed, how AI can both fuel cyber […]
READ MORETech Insights | Deepfakes & Zero-Days
Deepfakes & Zero-Days: Cybersecurity’s Darkest Threats The cyber threat landscape is shifting fast — and the stakes are higher than ever. In this episode of Tech Insights, host Alisha Christian is joined once again by cybersecurity expert Chris Haigh from Mercury IT to explore three of the most pressing threats shaping 2025. From the devastating […]
READ MORETech Insights | Women in Tech, Breaking Barriers
Women in Tech: Breaking Barriers, Building Careers Sally-Ann Bird, Chief Sales Officer at Mercury IT, joins host Alisha Christian on the Tech Insights Podcast to share her career journey — from late 1980s London to a key leadership role at Mercury IT. As the first female guest on the podcast, she reflects on breaking barriers […]
READ MORETech Insights | SMB 1001 for Your Business
Cybersecurity Made Simple: SMB 1001 for Your Business Cybersecurity doesn’t have to be complicated or expensive for small businesses anymore. Chris Haigh, our cybersecurity expert discusses the game-changing SMB 1001 certification with Alisha Christian and breaks down what this really means for businesses. This Australian-developed standard offers affordable, progressive security levels, making it accessible for […]
READ MORETech Insights | Building Cyber Resilience
In our latest episode, Chris Haig, our Chief Information Security Officer, shares essential cybersecurity strategies for small to medium businesses, illuminating the path to better protection and faster recovery from cyber incidents. Chris explains why preventative measures are crucial and how they can save significant costs compared to post-incident responses. He also discusses the importance […]
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