Ok, I know, this is a pretty dry subject and at the risk of writing an article that could replace sleeping medication for insomniacs, it really is an important topic to cover—so please stay with me for a few more minutes.
I am not going to go into a lengthy explanation of what Managed IT Services are, the short answer is that we provide IT support for businesses of all sizes. Ok great, so why would you want that? You could hire someone internally to do your IT right? Or perhaps you already have an internal team. Or the common one you hear is “I know this guy, Bob, who does IT….”.
‘IT’ is such a broad area to have expertise within. We have so many specialities it is impossible for someone to be across everything. That is why we have people who specialise in their preferred field such as: infrastructure, networks, application support, end-user support, cybersecurity, project delivery, software development, voice and collaboration etc. etc., there are just way too many specialities to mention. And yes, even a small business will need services in almost all of these areas at some point. So, you need a diverse team of individuals with different skillsets to support the IT needs of your business and no, as much as ‘Bob’ toots his own horn as an ‘IT expert’ he will never be across the expertise and training that specialists have.
A big part of the problem is that quite often business people don’t value IT at all. I am not sure that many business people would trust their legal advice to a guy they know that calls themselves a lawyer, but hey, he is cheap! The fact is that the IT environment for business has never been more challenging. Not only are businesses almost completely reliant on their systems to be operational all the time, ensuring they are protected from cyber attacks is a full-time role just on its own.
That is why Managed IT Service providers exist. We build a diverse team of experts in various IT fields and then we are able to aggregate the costs so that we can deliver a comprehensive IT service with a true multi-disciplinary team to our clients. So, you end up with an IT team of 40 specialists, quite often at a price that is less than or equal to them hiring 1 or 2 generalists.
Of course, we don’t have to replace all of the IT functions, we can also augment an internal team and provide that one IT person with the support of a whole team and their knowledge. In short, we make the internal team look good.
If you have managed to stay awake this long, perhaps you would like to know more about how we could help you in your business? There is no ‘one-size-fits-all’ when it comes to managed services and we like to work with our clients to provide them with the IT services they need to achieve their business goals.
Have a no obligation discussion with us and see how we can make your life easier by looking after your IT, while you concentrate on running and building your business.
