The modern dental clinic is a far cry from the days of the roving dentist with his bag of tools. In fact, the modern dental practice is so technologically advanced that the idea of running one without a computer seems hard to imagine. That’s why the importance of IT support for dental practices has never been higher.
In this article, we break down the critical elements of IT within a dental practice and the kind of technical support that’s needed.
How IT Powers Dental Practices
The first thing to understand is that dental practices are, in many ways, like any other business. They have financial records that need to be kept track of. They need to manage employee schedules and patient appointments. But unlike other businesses, dental practices also deal with sensitive medical information and be able to transfer it to where it needs to be quickly and on demand. This means that the security of their data is of paramount importance and must comply with strict privacy laws.
A dental practice’s IT infrastructure needs to be able to support all of these different functions. The good news is that there are now a variety of software solutions specifically designed for dental practices. But with such a wide range of Practice Management Software (PMS) and Digital Imaging options available for dental practices, it can be hard to know which solution is right for you. That’s where IT support comes in.
IT Support Specialists for Dentists
An IT support specialist will be able to assess your practice’s specific needs and provide valuable guidance on the best software solution for you. An IT support specialist can also liaise with vendors to help set up, use and troubleshoot any issues with your PMS system and train your staff on how to use it. In addition, they can provide ongoing support and maintenance, so that you can be confident that your system is always running smoothly.
So if you’re looking to improve the efficiency of your dental practice, make sure you invest in a good IT support team. They will be an invaluable asset in helping you to keep your practice running swiftly and smoothly.
IT Backups and Security
While it’s important to have a good IT support team in place, there are also a few things you can do to help keep your practice running smoothly. First, make sure you have a good backup solution in place. This will ensure that if anything does go wrong, you’ll be able to quickly and easily restore your data.
Second, keep your software up to date. This will help to reduce the risk of any security breaches and stability issues. At Mercury IT we frequently see this as a cause of system crashes, viruses and malware.
Third, make sure you have a good spam filter in place to protect your email inbox from being overloaded with junk mail, spam and phishing attempts. Nobody wants to be the one who clicks on the dodgy email link and shuts down the computer system for your dental practice!
By following these simple tips, you can help to ensure that your dental practice runs smoothly and efficiently.
How Mercury IT Supports Dental Practices
If you ever do run into any IT problems, know that you have a reliable and trustworthy support team in Mercury IT who can help you get back up and running again.
Mercury IT has been providing first-class IT support to dental practices since 2004. We understand the unique challenges that come with running a dental practice and we’re here to help. From consulting and strategic planning to managed services and remote support, we have a way to support your practice.
Get in touch today to discuss your specific needs and requirements.
