Curiosity, clear thinking, and a calm plan can beat even the smartest phishing email. In this Tech Insights Podcast episode, Alisha Christian sits down with Trent Gribble, a Cybersecurity Analyst at Mercury IT, to explore how real-world experience, mentorship, and daily learning shape a successful security career.

Trent shares how starting at the help desk gave him a hidden advantage: understanding systems, people, and overlooked vulnerabilities. We unpack phishing simulations, internal training, and the human side of security—where empathy and trust matter more than fear.

Tune in to learn:
▶️Why small businesses aren’t invisible to cyber threats
▶️How to break into cybersecurity with one cert and hands-on practice
▶️What makes phishing simulations actually work
▶️How AI is reshaping both offense and defence

Listen to the full episode on Apple, Spotify or YouTube.